Privacy Policy

Last Updated 26 March 2025

Who We Are

At Chateau Velo Ltd, located at 198 South Coast Road, Peacehaven, BN10 8JL, we are committed to protecting your privacy. This policy explains how we handle your personal information.

Information We Collect

Personal Details: When you use our services, we may collect your name, email, phone number, and address.
Usage Data: We gather information about how you interact with our website, such as your IP address, browser type, and pages visited.
Additional Information: To better serve you, we might ask for details like your fitness goals or health information. Providing this is entirely up to you.

How We Use Your Information

We use your data to:

Provide and manage our services.
Communicate with you, including sending updates or promotional materials.
Improve our website and services based on user behaviour.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect site functionality.

Sharing Your Information

We do not sell your personal data. However, we may share it with trusted service providers who assist in operating our website and conducting our business, as long as they agree to keep this information confidential.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at hellovelo@chateauvelo.com

Security

We take reasonable measures to protect your personal data, but no method of transmission over the Internet is 100% secure.

Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with an updated effective date.

If you have questions about this policy, please reach out to us at:

Email: hellovelo@chateauvelo.com
Address: 198 South Coast Road, Peacehaven, BN10 8JL, United Kingdom

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Chateau Velo Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Chateau Velo Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Chateau Velo Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.